Privacy Notice

ProMatch is operated by Lyzsn ("we", "us", "our"). This Privacy Notice explains what personal data we collect, why we collect it, where it is stored, and what rights you have over it. By accepting this notice in the App you confirm that you have read and understood it.

Account data — email address, display name, and authentication credentials (managed securely; passwords are never stored in plain text).

Profile data — player name, date of birth, age category, dominant hand, preferred surface, country, and any other details you choose to enter.

Match & performance data — scores, point-by-point outcomes, serve statistics, rally patterns, shot coordinates, mood tags, and analytics results that you record using the App.

Usage data — app version, device operating system, and error logs. We do not collect precise device location.

Subscription data — your active plan and trial status (managed by the App Store or Google Play; we never see your payment card details).

On your device — The primary copy of all match records, scouting data, player profiles, analytics, planner entries, and game plans is stored in a local database on your phone. This data is private to your device.

Cloud backup — To protect you against data loss if you delete the App, lose your device, or upgrade to a new phone, ProMatch securely backs up your account data, player profiles, match records, and performance data to encrypted cloud servers. This backup is linked to your account and restored automatically when you sign in on a new device.

Live scores — When you use the live spectator sharing feature, real-time score data is temporarily transmitted through our cloud infrastructure for the duration of the match only.

All cloud data is encrypted in transit (TLS) and at rest. Access is restricted to your account by strict security policies — no other user can access your data.

• •Provide the App and its features (legal basis: contract performance).
• •Back up and restore your data across devices (legal basis: your consent, given in the App onboarding).
• •Send transactional emails such as email verification and subscription confirmation (legal basis: contract performance).
• •Improve the App through anonymised, aggregated error and usage data (legal basis: legitimate interests).
• •Comply with applicable laws and resolve disputes (legal basis: legal obligation / legitimate interests).

We do not sell or rent your data. We share it only with:

• •Cloud infrastructure provider — hosts the encrypted backup and live score relay on our behalf, under strict contractual data-processing terms and industry-standard security certifications.
• •App Store / Google Play — manage your subscription; they have their own privacy policies.
• •Law enforcement — only if required by valid legal process.

No advertising networks, data brokers, or analytics companies receive your personal or match data.

Your data is retained for as long as your account is active. If you delete your account, all cloud-stored data is permanently deleted within 30 days. On-device data is removed when you uninstall the App.

You can request earlier deletion of your cloud data at any time by emailing support@lyzsn.com.

Depending on where you live, you may have the right to:

• •Access a copy of your personal data.
• •Correct inaccurate data.
• •Delete your account and associated data ("right to be forgotten").
• •Restrict or object to certain processing.
• •Withdraw consent to cloud backup at any time (this will not affect data already synced, but we will stop future backups on request).
• •Data portability — receive your data in a machine-readable format.

EU/UK residents have these rights under GDPR / UK GDPR. To exercise any right, contact support@lyzsn.com.

ProMatch is not directed at children under 13 (or 16 in the EU/UK). If you are recording data about a player under 18, you must have the consent of their parent or guardian. If we learn that a child under 13 has created an account without parental consent, we will delete it promptly.

We may update this Privacy Notice from time to time. Material changes will be communicated via the App or email. Continued use of the App after an update constitutes your acceptance of the revised notice.

Data controller: Lyzsn

Email: support@lyzsn.com

EU/EEA residents may also lodge a complaint with their local data protection authority if they believe their rights have not been respected.